Our Collection Approaches

The strategy is not to scare debtors. Instead we use the psychological approach to induce the debtor to pay up their debts. One of the proven tactics is to highlight to them the important of not losing his respect or reputation from their families and friends. By using this approach we can avoid putting the debtors into disgrace either privately or publicly. 

We utilize specific teams according the industry and where appropriate we also operate segregated teams for our individual clients. This approach enables us to drive recoveries performance and deliver exceptional service levels.

We also provide debt recovery related services such as debt tracing and investigation. We employ a trace team to manually investigate trace cases and locate absconders, as data matching and analysis will only ever get you half way when it comes to locating debt absconders.

If we are unable to locate a debtor through the contact numbers provided or the debtor is not responding to our calls, then we will arrange for a field visit. Our staff of professional field agents can assist the debt recovery process through visiting the debtor at their office/business premises or home and conducting interviews which will help to locate missing debtors.